Shipping and Returns

Processing

All orders are processed + shipped within 1-2 business days. If a product is out of stock and you have purchased it as a backorder, processing time will take 3-5 business days.

Domestic shipping (Spain)

Domestic Shippings (Spain) have a flat rate of 4.5€ and take 3-5 days for delivery.

International orders (European Union + UK)

We are currently only shipping to countries in the European Union + United Kingdom. 

International Shippings (EU + UK) have a flat rate of 12€ and take 3-5 days for delivery.

Please note, any customs fees and duties applied to a shipment are not included in the cost of shipping and are the customer’s responsibility to pay.

Returns

At Rhea Candle Co. all of our products are thoroughly checked before they are shipped. Due to the nature of our products, used candles cannot be returned or refunded. However, we will exchange or refund products damaged during shipment if photographic evidence of damage caused to Rhea Candle is presented within 3 days of delivery. To obtain a full refund of the purchase, less the shipping cost, contact us by writing to: info@rheacandleco.com

To exchange a product, you must choose the same type of product within 15 days of purchase. The product must be packaged, unused, and in perfect condition. The customer must bear the shipping costs for all returned items.12